Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8670 Someone from QLD thinks vodafone is Constant broadband and mobile drop outs! at 29 Dec 2010 06:29:36 PM
Well the mess I was in has now been partly solved by Vodafone's offer to cancel my contract for both broadband and mobile service. Tomorrow morning I will take them up on their offer. My main problems were with my wireless broadband service. I live in Fairfield which is just over 3 kilometres from the Brisbane CBD. The first thing that I noticed was that the signal strength never exceeded one bar of a possible five. So I was constantly being "bumped off". If it was simply a matter of reconnecting it wouldn't have been a real disaster. But I have an Apple iMac and each time I was "bumped off" I could not open ANY of my applications. And to make matters far more serious I could not restart my Mac in the conventional way! The only option left to me, EVERY time I was bumped off was to pull the plug out of the wall!! Now anyone that knows anything about computers knows that this is potentially a very serious situation. I've got rid of Vodafone, and I think all your complainants should do gthe same. Terry Allen
29 Dec 2010 06:34:17 PM: looks like this site is getting some recognition.
30 Dec 2010 04:35:48 PM: Business 101 i wounder if the directors are going to learn answer complaint quickly remedy the situation and the general public do not know of the problems. Now gentlemen what about the unfair contracts where you charge 50 cents per MB of over the limit usage bet the directors cannot work out how much per GB that is ill give the directors the answer that $ 500.00 per GB do you think Im going to forget that fee gentleman.