26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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882 Someone from NSW thinks vodafone is I dream of having speeds as fast as dial up! at 18 Dec 2010 06:28:06 PM
Bought an iPhone 4 approx 2 months ago and switched to Vodafone, they were cheaper than others but a main motivation was that they have Internet tethering meaning I can connect my phone to my laptop and use it as a modem, I wanted to with optus but they didn't have Internet tethering. Well the Internet whether tethering or just using it on the phone I dreadful I usually try and load up a page then do some housework then intermittently come back to see if the page has loaded,the quickest it ever is is about a minute but usually much much longer, and even if it loads after a minute then the next page takes 5 mins, then maybe the next page takes 1 min and you get false hope again, then the next takes 10 mins! Sometimes it doesnt work at all even though i often have 3 bars. Even at it's fastest (which is rare) it's usually at least 30 secs to a min. It's fine if I am in the apple store using their wireless so can't be an iPhone prob, must be Vodafone. I don't remember even dial up being this bad. Even if I could get out of this contract not sure if anyone else Internet tethers.