26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8824 Someone from VIC thinks vodafone is Complete at 30 Dec 2010 12:20:53 AM
Almost ZERO coverage or reception anywhere i travel in Victoria, from Lilydale to Rye. I'm actually with Crazy Johns (Who use Vodafone's network for coverage) and when i signed up for 24 months!, i only did so on the basis that they assured me countless times i would have full coverage in both areas i travel and live in. This however has not been the case from day one! my friends say when they try to call me my phone always says it has no coverage or is turned off, I receive messages days after they have been originally sent (if im lucky!). Also being a student with very little expendable money i went through Crazy Johns (Vodafone) because they gave me a USB modem or Dongle, whatever you want to call it.. that i thought would be great and help me out with Uni work, but it has been COMPLETELY USELESS! i might as well throw it in the bin, id does not work at all, has a maximum speed of 7kb per second! (not even enough to load Google!) when they promised me BROADBAND SPEEDS! I feel completely ripped off and if i could break the contract i would immediately. Vodafone=F*kd! I want compensation.