26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
8914 Someone from ACT thinks vodafone is fraudulent at 30 Dec 2010 08:30:32 AM
I signed up in October this year and was told by the Vodafone sales assistant I had 2.5Gb downloads free for two years with my Android purchase plus bonus download deal. Second bill = $498 worth of data. It seems nothing was free at all in contrast to the stated terms of their contract. These are the first TELCO pickpockets I've known to look you in the eyes while they rob you blind. Very poor service everywhere. Dropped out calls and 6 hour delays on SMS as well. No MMS working 'apparently'.
30 Dec 2010 08:48:58 AM: that doesn't sound right, the excess data rate is 12cents a MB, that means you would have had to use 4gb extra?

Doesn't make sense maybe you should call and just wait, or go into a shop, be proactive!