26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
8948 Someone from QLD thinks vodafone is seems decietful..... at 30 Dec 2010 09:19:34 AM
R. Forbes. Inner city BrisNeyLand . from 12/12/2010 within 400mts unobsructed view of a tower , my (desktop) mobile broadband CeaseD COMPLETELY to load a page ... , the search engine page never completely loaded as nor did any page then attempted to download . (three complete days).
Tho I have not noted times , (casual domestic use) some afternoons & evenings download time is extended to untenable . To a point of apparently not functioning or so long the page times out .
Since then and today the reception bars show only TWO coloured of a possible five . Downloads are slow , vision is staggered , I am due to re-charge & will consider another provider .
Also , at sign-up I was assured this dongle was adequate for vision ; it has patently never been so... disGRUNTled....! !