26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8960 Someone from VIC thinks vodafone is MASSIVE FAIL at 30 Dec 2010 09:27:22 AM
Poor reception everywhere!! My husband and I both have Vodafone handsets and he can get reception where I can not and vice versa! We can be in metro Melb and be on the phone when it just drops out - Emergency Calls ONLY!!
I have been into see Vodafone about the poor reception to see if there is anything that they can do and the answer is... "you can only pay out your contract!!" Suprise Suprise!
We are living in Launching Place and asked before we moved if the coverage was good here and they said YES!! Not so true! I have now had to get the landline phone capped so we can call mobiles from it!! More money!!
I am over all the drop outs and lack of help by Vodafone and once the contract does run out believe me I WILL NOT be resigning with them!!
NEVER HAVE I BEEN SO UNHAPPY WITH A PHONE PROVIDER!!!!