Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8999 Someone from QLD thinks vodafone is Great at 30 Dec 2010 10:30:32 AM
This is a joke. I'm willing to bet that 90% of the people complaining are using an iPhone, which is a joke in itself. iPhones have had known reception problems since DAY ONE!
Put an iPhone 4 next to a HTC Desire HD, Samsuns Galaxy S, X10, HTC Legend or almost ANY other phone, and you will see the reception difference.
I work in a Vodafone store and we shut people up EVERY DAY. They show me their iPhone with 1 bar, I pull out my HTC with 4-5 bars.
iPhones suck up the most bandwidth of any phone in Australia to date, and with the number of them out there, what do you expect? Vodafone pushes more iPhones out a day than any other network in Australia, and with the 3 take over, you can't blame them for the troubles. They're upgrading their 3G towers so that the iPhone people wont have anymore problems (well there will always be problems with iPhones)
Just relax and wait till they upgrade the towers. Vodafone is still 2nd out of all the major Mobile companies in Australia with or without the customers complaining.
Put an iPhone 4 next to a HTC Desire HD, Samsuns Galaxy S, X10, HTC Legend or almost ANY other phone, and you will see the reception difference.
I work in a Vodafone store and we shut people up EVERY DAY. They show me their iPhone with 1 bar, I pull out my HTC with 4-5 bars.
iPhones suck up the most bandwidth of any phone in Australia to date, and with the number of them out there, what do you expect? Vodafone pushes more iPhones out a day than any other network in Australia, and with the 3 take over, you can't blame them for the troubles. They're upgrading their 3G towers so that the iPhone people wont have anymore problems (well there will always be problems with iPhones)
Just relax and wait till they upgrade the towers. Vodafone is still 2nd out of all the major Mobile companies in Australia with or without the customers complaining.
Data consumption on portable devices is skyrocketting, and Vodafail is finding itself behind the curve due to poor capacity management and planning.
I expirence all the above mentioned problems and I don't use an iPhone.
I have problems with my wireless broadband and Sony Erricson mobile phone as well. As I mentioned in my script, I spend in excess of 10 times more longer everyday in doing a simple task on the internet, if I can get on, and it frustrates the living f..k out of me. So if you can help, I'll probably stay or else I'll jump ship and take all my business elsewhere. I think that your explanation of "wait till the towers get updated" is pretty lame as it has been going on for a long time. In all fairness, I think that we should be refunded with all charges since this problem arised, and I can quite confidently say, it started about 12 months ago.