26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9015 Someone from NSW thinks vodafone is pretty crap at 30 Dec 2010 10:51:45 AM
I have both an iphone and mobile Broadband with Vodafone, I have been a pretty loyal vodafone customer for close to 15 years, I've now gotten to the point where I want out. My phone signal keeps disappearing to nothing and the only way to get anything back is to restart my phone. Calls are dropping out or simply just failing when I try to make them. My mobile broadband is another story all together, It keeps trying to change between all these different weird signals and when it does that connection stops, pages stop loading and I have to disconnect my device and start over... I called Vodafone earlier today and they flat out told me that there are NO NETWORK ISSUES, I beg to differ. If there are no network issues, why am I having all of these problems. The signal strength where I live has never been fantastic, but I've always had at least 2 or 3 bars of signal, now I'm lucky to have 1.