26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9142 Someone from Somewhere else thinks vodafone is infinite! at 30 Dec 2010 02:35:38 PM
Contract:
You agree to pay Vodafone
Vodafone agrees to provide a service

Who broke the agreement first? Churn to Telstra, or.... whoever...
30 Dec 2010 02:46:42 PM: Wow, the fact that you said Vodafone is "infinite!" just told me that you work for them.
30 Dec 2010 03:36:15 PM: lol..i thought that OP meant vodafone broke contract first and we shud all go to somewhere else..and that infinite! was just a clever lil pun saying how much they fail. Altho now that you point out the other possibility, it is sort of ambiguous.
4 Jan 2011 06:33:22 PM: You know what, I have paid my bill every month without fail and they still can't provide a proper service so I am going to move to telstra and voda can go fuck themselves
20 Jan 2011 01:07:23 PM: @30 Dec 2010 05:36:15 PM I disagree. From what I've read of the posts here by Vodafone employees (and there may only be one or two, because Voodoofone, a self proclaimed Vodafone Store manager, has proclaimed that Vodafone HAS blocked access to this site.) they usually say "You're a moron, you're lieing -and never admit that anything's wrong, or try to baffle with bullsh!t.
You would assume most Vodafone employees would have most of their internet access via Vodafone, so, if Vodafone has blocked access to this site, and why wold anyone disbelieve a Vodafone employee(? why indeed!) then it would only be the Vodafone employees who have a grip on reality and have their internet access via any other carrier.Or, Vodafone has given them special permission to access this site.
It may be one of the few Vodafone employees who is just tired of the aggravation and deceit.
23 Jan 2011 06:30:20 PM: Nah people who post idiot/rude/sweary/spam get their IPs banned that's all apparently.