26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9227 Someone from Somewhere else thinks vodafone is Fraudulent at 30 Dec 2010 05:32:12 PM
I have the HK version of Vodaphone, 'Smartfone'. What a joke. The service flat out does not work in our office building where I need it most. My colleague who uses 3 loves it - we have the same phone and hers works fine. Vodaphone destroyed her credit in Australia and she knows them well. When I went to Australia, I begged them to get the roaming right, as I needed it for business. The roaming didn't work at all, and they have charged me a humungous amount for its use. Just got off the phone with them and they insist that I have to pay. Done with these clowns.
30 Dec 2010 09:03:10 PM: thats what happened to me, they screwed me over with the roaming, they promised me no charges, and "forgot" to mention all the things it charges for, came home from a overseas trip to a massive $250 phone bill. and they refused to help me when i told them their salesperson promised me there would be no charges.
20 Jan 2011 12:53:34 PM: I think that is where Vodafone really is making money. Unsuspecting tourists/immigrants who recognise the brand from overseas. And when they get robbed by Vodafone here, they probably don't even know about the TIO. And if they do, they may not have the time here to be ground through the slow processes of that industry- funded self-regulatory body.
26 Jan 2011 06:34:21 PM: Oh yeah for sure they set out to be deliberately evil and unscrupulous. It is a huge conspiracy and the company is also run by Lizards disguised as humans and we need to contact David Icke for help!