26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9236 Someone from WA thinks vodafone is Massive at 30 Dec 2010 05:58:02 PM
costant drop outs or simply not connecting calls till i try a few times.
bad cusotmer service- have been on hold over an hour today trying to get my phone online!! phone was completely cut off with only one text sent the day before about a late bill!! bills have been paid and upto day for over two weeks and still no service- wont register sim card on the network!! customer servicein store is pathetic and lazy - they give info contrary to the website and hakf dont even know how to opetate the ohones they sell! no are they helpful on items such as biling- i dont want to sit on a 1300 number for hours on end- i want to go instore and get my phone back online NOW!then at end of contract- will be switching elsewhere