26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
9274 Someone from QLD thinks vodafone is 9 at 30 Dec 2010 07:26:43 PM
vodafone coverage is getting what seems to be worse, every day i now i am being told im not registered on network, or that i am out of signal in big cities, this is absurd, no one can give a reason, but now im locked in to a contract for 2 years that i cant get out of, after being asured of the coverage with vodafone, as well as that my phone calls never go over my cap but it keeps going up, again, no one has the answers, not the vodafone stores and not the call center, i just keep getting blown off from one to the other, with at leats a 45min wait for either, this has been going on for far too long, this is ridiculous, theyre happy to sign you up quickly but when it comes to problems they take their time, but every bill im paying is around $200.00 on a $69.00 cap, how is this?? this is unexplainable from both in store and on phone, but i still have to pay them. get your act together vodafone when will you realise that without your customers you dont have a company.