26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9278 Someone from QLD thinks vodafone is hopeless at 30 Dec 2010 07:30:02 PM
my insurance claim on phone was lodged then to ring up a month to find out where it is apprently wasent processed had to do that 4 times. on the 5th time it was sent. then the replacment was nla.. another month passed new phone arrived. not knowing my little cousin watchen youtube $700 later... how do you justify charging so much! over so little? tring to resulve with LARA the anoying computer on phone has reppidly hung up on me for 3 weeks. and the bad reception i have. its a bluddy joke... wish i never signed up. the new phone they sent is about as useful as a brick in a ocean. battery doesnt last anymore than a day.. rather be ripped off with telstra then be with vodaphone
30 Dec 2010 07:33:42 PM: also with failing of messages to be recieved... voicemails that i never recieve becuase of some stupid reason? its a bluddy joke..