26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9317 Someone from NSW thinks vodafone is So Slow I just gave up....again! at 30 Dec 2010 08:40:22 PM
Today and practically right now, I still having issues trying to even load up facebook. I have an iPhone 4 and have gone through all the troubleshooting items both with apple and suggested stuff on the vodafone website but the issue still remains. I rung up and was told to take my sim out, blow into the sim holder and wipe the sim card and see what that does.......yeah let me tell you, it does jack! The guy was helpful but I am just over the general slowness, dropping out of calls (which again has been happening quite a bit both in the city and western sydney). I am currently thinking about jumping ship to another carrier as the hassles i have are driving me mental. I need a phone to help me call my partner as i am in a wheelchair and travel to and from work via the train (I meet my partner at the station to get home - transport isn't that great in the harbour city you know)and as it keeps dropping or delaying text i just need something more reliable. Sorry i am rambling but enough is enough. Will try again in the morning to contact customer support and see what they say