Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9401 Someone from NSW thinks vodafone is Cant connect at 31 Dec 2010 06:42:51 AM
I was a 3 customer and needed a new phone, because 3 has merged with Vodafail i was sent a vodafail phone plan. I have been trying to get my phone connected for 3 days spending all day on the landline, being transfered from department to department. I have told them that I will be sending the phone back and they can not give me an address to send it. I am in a wheelchair so my phone is my conection to the world. I know if I send the phone back another war will begin because i refuse to pay for it. I know they will put a mark next to my name making it imposible for me to get another phone on a plan. 3 was such a good company, i have had no problems with them. fancy taking on this mess.