26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9437 Someone from NSW thinks vodafone is at 31 Dec 2010 08:27:55 AM
My business partner and I had same phone for almost 2 years with Vodaphone we experienced the drop outs at an alarming rate on both phones especially in the past 8 months or so, whereby every 3rd call or so dropped out in middle of conversations to businees clients. My Business partner has moved to Telstra drives around, has done so for last 2 months not a drop out from his telstra phone. Yet with my Vodaphone phone standing still ai metro area or where even Vodaphone reception is high it still drops out in an instant. I have 5 months of this to endure until I can walk away from vodaphone.
Trying to call them is now a 2 hour + wait that was on 30Dec2010.
Vodaphone from where you are now you can only go up you cant go down any further.
G. H