Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9439 Someone from NSW thinks vodafone is phone and internet at 31 Dec 2010 08:40:32 AM
Due to an injury I am working from home, I have internet and phone contracts with Vodafone. I live in an area on northern beaches which Vodafone deams as good coverage. Due to loss of connectivity with my phone during teleconference meetings and my inability to get a signal to connect to the web I have now lost my job as I cannot meet deadlines nor participate in phone conferences.
The worst experience to date would be the delay in text message reciept. My ex husband sent me a text message as my little boy had been in an accident and to get to the hospital I did not recieve the text until 2hrs later! I have requested so many times to be realeased from my contracts as I am paying for a service they cannot provide. For all of us who legitimately cannot get coverage let us out of our contracts. It's like Vodafone are stealing from us. They take our money each month but don't deliver on service.
The worst experience to date would be the delay in text message reciept. My ex husband sent me a text message as my little boy had been in an accident and to get to the hospital I did not recieve the text until 2hrs later! I have requested so many times to be realeased from my contracts as I am paying for a service they cannot provide. For all of us who legitimately cannot get coverage let us out of our contracts. It's like Vodafone are stealing from us. They take our money each month but don't deliver on service.
31 Dec 2010 09:48:24 AM: I love it how people are relying on texts to pass on important information. Pick up the phone and call.