Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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9472 Someone from NSW thinks vodafone is Worst connection ever at 31 Dec 2010 09:33:52 AM
I have list a numorous calls which have dropped out for no reason. I think in one month I came across over 40% of my calls have failed half way through. My bill hit over $200 when I have a $69 cap....since my calls fail alot of the time, and used 1.4gb of my 2gb limit...I could not figure out why so much. After being on hold for 1hr and 46minutes I gave up. Went to the voda store and said I need to call 1555 to resolve the issue. I walked out saying if they answered my call I'm sure I would. Another problem is that I loose all reception in places where I should have at least 4 of 5 bars. Turn the phone off and on again sometimes helps. The net is slow as HELL....I mean my mates 3G stick works better underground than me being a full reception area!!!! Figure that one out!!!!!!!