26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9507 Someone from NSW thinks vodafone is Epic Fail - customer service at 31 Dec 2010 10:53:17 AM
Fair play Adam Brimo, I started something similar to you about 2 years ago after I got so pissed off with Vodafone I bought www.vodafoneaustralia.com.au - presumably forgot to renew their domain name!

I posted my own horror stories up there for all to see and eventually got a phone call from their lawyers so I gave it back to them.
http://web.archive.org/web/20080630060319/http://vodafoneaustralia.com.au/

Nice one.
Douggie.
31 Dec 2010 11:06:53 AM: You gave it back to them? You could have made a killing with that domain name!
31 Dec 2010 11:11:37 AM: sure u did.
31 Dec 2010 11:29:21 AM: The proof is in the link above.
I thought I might make a killing to! But the lawyers scared me off.
31 Dec 2010 01:09:14 PM: wow 2 years and nothing has changed!!!!!
dont expect things to get any better in future