26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9539 Someone from ACT thinks vodafone is failed at 31 Dec 2010 12:20:41 PM
i am a crazy johns customer that has has relentless problems that they are now saying are the problem is linked to vodaphones problems as they are connected with them. no one can ring me the phone goes directly to voice mail even though my phone is on and apparently have full service. i never get notified of any missed calls on my phone and my voicemail is always empty even though people have rung and left messages. This has been going on for at least 3 and 1/2 weeks. If i turn my phone off then back on it works for about an hour then nothing until i figure out it is not working and then i turn off then on just so my husband and kids daycare are able to call.