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9600 Someone from QLD thinks vodafone is Vodafone is FINE at 31 Dec 2010 03:24:28 PM

I am in no mess, I want to put out how ignorant people are, this website is a prime example.

I work for vodafone and I can tell you the reason you are experiencing problems with network in the last 6 months is because they are finally merging their coverage with Three so bear with them.

If you are naive and could give a rats, please go to telstra who charge you huge amounts for less calls.

What happened when optus and virgin merged?
THE EXTACT SAME THING.

CLUE UP AUSTRALIA

ps. I know a few of you actually have proper problems, but to the 75% that don't, pull your finger out.

31 Dec 2010 03:37:47 PM: The person that posted this is an absolute idiot. Prime example of a Vodafone sales person that continues to sign people up for service that doesn't exist. I don't know how you lay straight in bed at night. I pay $80 a month to Vodafone and NO I will not "Bear with them" (Incorrectly spelt!) Companies need to realise that if they stuff their consumers around, we won't put up with it and expect compensation, hence my support for the Class Action law suit. Screw Vodafone, no sorry excuses!

31 Dec 2010 03:42:28 PM: More like 75% have major problems the other 25% have smaller problems. The vodafone employee that posted the above is not too bright ;)

31 Dec 2010 03:43:21 PM: Yet vodafone continue to charge their customers for a service that just doesn't work :/

31 Dec 2010 04:25:26 PM: it's not my fault as a sales person, I do the checks, I tell them that the coverage is experincing problems and such and that Three and vodafone are merging, the consumer still goes ahead knowning of this issue, if they cannot get their head around a simple thing like this, please look for the nearest building,bridge, highway and either jump or walk out in traffic.

The thing regarding the telco industry is, that 98% of the salesmen have no experience with customers and believe signing them up to plans will be the last of them.

I check and tell them if the coverage will be terrible and they still go ahead.

You might as well place a blood clot next to a cheese burger, tell them you will get this from eating this, and they will still do it regardless.

Also to the first person who replied on this, have you heard of the TIO ?

if you haven't you are the "Absoulte Idiot" because you can get out of almost everything from them.

31 Dec 2010 04:40:25 PM: Mate, you are an imbecile and are the ignorant one. Firstly, why should we be inconvenienced? Secondly, as you work for Vodafail, have you the authority to represent them? If so, your response in contemptuous and disgraceful. "please go to Telstra"... you have got to be kidding you idiot. We will not pull our fingers out but you had better pull your head in as all these comments are available to media outlets.

31 Dec 2010 06:43:09 PM: Deep breath in...........calm down everyone..........ahhhhhhh...........see..........that's much better!!

31 Dec 2010 09:16:19 PM: Whoever this is..needs to look at their own system....this is acurrent merge...I have experinced problems for over 2 years....and been fighting with them for that time...I am one who is forcing them to do something...They promised the world and failed to deliver...They have proven by their own means that I was right....and everything I have said since has been right....these people have no idea how to run a Telco in Australia...they think it's the UK where they can con people....I have a suggestion...put up a booster tower and charge them to use it....

31 Dec 2010 09:24:27 PM: THis idiot needs to explain this....12 days offline during November...5 days offline during December...a charge for $114.00 for 1.5GB download on a day I wasn't even online....non existent coverage EVERY morning because vodafail crashed....every day....1 -4 hrs to get any coverage at night....daily records kept for the last 6 months.....showing gross fail of Vodafail....lets see this sales person explain $80.00 a month for this lousy service....

1 Jan 2011 07:23:38 AM: Have a look at item 5338. And you want to go into bat for Voda....?

1 Jan 2011 04:25:05 PM: "...if they cannot get their head around a simple thing like this, please look for the nearest building,bridge, highway and either jump or walk out in traffic." - Wow what a fantastic response from a member of Vodafone's staff. This is why they fail on the customer relations front because they allow people like this insipid dupe to work for them.

2 Jan 2011 02:28:42 AM: just to let ya know one of the customer service reps from the vodafone customer service centre was blaming the network issue on the fact that u guys have created a $45 unlimited cap and he is the manager of the cancellations department.he didnt even mention this merge to the 3 network. he's apparently going to give me a call back once an "investigation" has been completed so i can leave you idiots

2 Jan 2011 07:05:14 PM: When people pay for a product and that product does not work it is the responsibility of the seller, there are no justifiable excuses. Sure, merging of Three and Vodafone may cause some network problems but this is NOT the customer's problem. Asking us to "bear with them" whilst continuing to take our money is UNACCEPTABLE.

2 Jan 2011 08:27:05 PM: Dear Vodfail idiot/employee, you must be joking - surely? We would "bear" - nice spelling - with it if perhaps Vodafail were honest in their dealings and stopped trying to cover the problems up. Also, if they stopped signing up more people when their system can't even handle the current volume and spending millions on sponsorship instead of upgrading their network. Most of all, if Vodafone did the right thing and gave people with legitimate problems a token credit and an honest apology, I think you would find people would be much more understanding. Until that happens, people will not put up with your or your employers B.S. Your the one that needs to clue up!!