26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9730 Someone from QLD thinks vodafone is 100% FAIL at 1 Jan 2011 11:13:21 AM
Very poor reception. 1 to 2 bars most of the time, while in the house. so calls drop out 90% of the time. Receiving messages hours later or not at all.SO FRUSTRATING. Sick of running around the house or yard to get a better signal.According to Vodafone coverage maps, we should be getting great reception. Who are they trying to kid. NOT HAPPY
1 Jan 2011 12:30:23 PM: Their reception map is a complete lie!! I was also told where i live was great reception including the sunshine coast and its absolutely terrible!!
1 Jan 2011 12:55:36 PM: I know how you feel. The vodafone map says all of sydney is covered but I can't make a call in the CBD! Check out the map on this website under 'Your Coverage', it shows reception as reported by us.