Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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976 Someone from VIC thinks vodafone is BAD at 19 Dec 2010 09:30:09 AM
I cannot believe it. I jave been with vodafone for 5 years after being with optus and during that time they were excellent and had very good coverage. ATM i am lucky to get 3 bars on my phone..and that's when i am in the heart of the CBD. I also get SMS that are 4 days old one after another and voicemail that is even a week old. I know they have bought out 3 and are tying all the networks into one..but how much longer do we have to put up with this shonky service..its not like i am paying for a cheap service. And drop outs occur a lot!
what will happen if my wife one day is in distress and cannot get through to me..for me to get the msg 5 days later? Disgraceful and i am going back to optus.
what will happen if my wife one day is in distress and cannot get through to me..for me to get the msg 5 days later? Disgraceful and i am going back to optus.