26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9802 Someone from NSW thinks vodafone is unmeasurably at 1 Jan 2011 04:01:16 PM
The mess I am in is too long to list. I am quite justifiably tired of expecting things that should be logically provided to me without asking, such as, FREEDOM TO BROWSE INTERNET USING MY MOBILE PHONE, because the contract clearly states 2GB of free internet data.

Now, why am I not surprised to see the blocking page of vodafone when visiting skype.com/m which is the download point of skype mobile?

Well I can understand the illegal notions of vodafone to KEEP COMPETITION OUT, because, if allowed, I would then be able to make cheap calls using just the internet.

The pathetic page that I see is not even saying that I am blocked out of the web page, instead I get "We detected that you are overseas, how's the weather.... for Roaming conditions please visit....." message, whereas I am in the middle of Sydney CBD.

Dear vodafail.com I sincerely believe in the initiative of this website and hope you'll succeed in getting the justice served. If you can, please also investigate the policy and the reasons of vodafone blocking competitors' websites from the public. As far as my knowledge says, this is illegal.

Thank you.
Yours sincerely,
Vodafone Sufferer.