26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Highest Rated Pain Stories

Stories are displayed on this page if they have been rated by four or more people and have a rating of over 60%.

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16366 Someone from NT thinks vodafone is Fail Whale at 21 Mar 2011 12:37:53 PM
I have an iPhone 4 and whenever I use facebook the internet loading is SOOOOOOOO slow. I sometimes have to wait 2 minutes for a page to load.
14 May 2011 11:57:52 PM: ha ha u 2. have u tried internet banking on your phone. mine takes about 10 min just to load the login screen.

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511 Someone from NT thinks vodafone is EPIC at 17 Dec 2010 06:40:14 PM
I have also been Vodafucked. Not very Vodafun.
29 Dec 2010 08:27:33 PM: Coverage all over Darwin is the same as it was 3 - 5 years ago.. if they have done any improvements then it's not showing. Earlier in the year not even the Vodafone store in Palmerston shopping center would get a 3G signal that worked - in the middle of a city with 30k people!

On the other hand Optus coverage has improved MASSIVELY.. especially into the rural area it and they have plans to cover right around the harbor.