26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10059 Someone from SA thinks vodafone is Shit. at 3 Jan 2011 09:00:54 AM
Feb 2010 I recieved my bill, $1700 all up for one month. $1300 of it was for less than 5 minutes on the internet. It has taken me almost a year to get hold of anyone even willing to listen to me and even now I'm still struggling. I cannot understand their customer service reps on the phone and they have been extremely rude. Their is no way in hell I am paying for a $1300 mistake on their behalf. This is a $79 a month plan through Crazy Johns and it turned into this.
3 Jan 2011 10:51:49 AM: woohoo have internet after three days only because we just went down and got a telstra wirless..brilliant,ohh and vodaphone you can keep the $150.00 we just wasted on tour crap wirless,save it for the administrators when your business (so called)fore closes, we can only hope so .
3 Jan 2011 04:06:08 PM: unfortunately they are signing up new victims as we speak, their cash will keep the pyramid going until they rectify these problems
4 Jan 2011 08:40:58 AM: yes well hopefully with people power we can minimise or help crumble there pyrimid,i for one like probadly everyone on here are sick and tired of everyone screwing our asses off and getting away with it time after time whilst they make hefty profits,i may as well advertise a car that needs no fuel,oil or water,suck everyone in and who cares if it doesent run,no different to vodaphone.
6 Jan 2011 03:42:18 PM: Vodafone Australia's operations ARE resembling a Ponzi scheme.
Bernie Madoff and Nigel Dews sharing a cell for the next 150 years "I'd like to see that"
What's 150 years to a vampire?
I am a lot more familiar with the myths of Vodafone than I am with vampire mythology- so forgive me- A vampire would need fresh non-vampire blood for 150 years to just be a click of the fingers?