Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10136 Someone from SA thinks vodafone is Has never been so BAD! at 3 Jan 2011 04:21:22 PM
I'm on a very small $29 dollar vodafone plan and yet many of my phone bills when they come read over the $100 mark. They're tripling what I should be paying. My internet coverage is horrendous! The phone coverage all together has become a joke! Cuts out constantly during calls I make or receive. The biggest problem which has raised my bill to such enormous costs is text messages. I send one and the phone or the service sends about 10 of the same! Or it either doesn't send at all and just stays on the phone screen pending for hours! I've had enough! Changed my sim a dozen times, still hasn't fixed it! I knew it was either my phone and/or vodafone service coverage. But I can never get anything checked out or fixed properly without having to pay more and more! I now have to chase vodafone myself as they don't get back to you. I used to find vodafone so helpful and affordable, that's why I changed from the other big companies, but now vodafone has become just like the rest! Too big and disloyal to its customers! Shame. I really hope that action will be taken against vodafone as everyone is fed up. I'd gladly provide assistance.