Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10144 Someone from ACT thinks vodafone is at 3 Jan 2011 05:03:59 PM
I was at a local restaurant in urban Sydney last night. I could not get any data down while connected to the 3G network. At first I thought it might be an issue with my iPhone 3GS, a number of friends at the restaurant also were with Vodafone and they were unable to get any data down either with full coverage.
After turning of 3G reception and using GPRS I was able to receive data.
I've been with Vodafone since 2002 and am happy to wait it out for another month or so as they really have been an excellent carrier and I've been impressed countless times in the past. I'll look elsewhere in a month if they cant get the basics right soon. As soon as they do get the basics right I'm sure their helpdesk call volumes will drop then they can get back to being a good carrier again.
After turning of 3G reception and using GPRS I was able to receive data.
I've been with Vodafone since 2002 and am happy to wait it out for another month or so as they really have been an excellent carrier and I've been impressed countless times in the past. I'll look elsewhere in a month if they cant get the basics right soon. As soon as they do get the basics right I'm sure their helpdesk call volumes will drop then they can get back to being a good carrier again.