Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10457 Someone from ACT thinks vodafone is incompetent at 5 Jan 2011 05:56:40 AM
Friends and myself who are with vodafone are missing phonecalls that go straight through to voicemail, when i have full service :-/ WTF?????
not receiving said voicemail until upto a day or more later :-/ WTF?????
not receiving txts when i have full service and having to turn my phone on and off repeatedly to receive txts sent hours ago when i had service the whole time :-/ WTF?????
having service and not able to use the internet and also not able to send txts... and when i call tech supp or vodafone in itself the call goes straight through to "i'm sorry, there has been a technical error, please hang up and call again" POOR FORM
not receiving said voicemail until upto a day or more later :-/ WTF?????
not receiving txts when i have full service and having to turn my phone on and off repeatedly to receive txts sent hours ago when i had service the whole time :-/ WTF?????
having service and not able to use the internet and also not able to send txts... and when i call tech supp or vodafone in itself the call goes straight through to "i'm sorry, there has been a technical error, please hang up and call again" POOR FORM
5 Jan 2011 06:40:19 AM: i am in the middle of the city canberra and i have 1 bar service, the consultant from vodafone told me to turn off my internet settings and it gave me two extra bars.... i am paying for a service that is supposed to provide me with capable service and internet settings.