26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10484 Someone from QLD thinks vodafone is painful at 5 Jan 2011 08:42:44 AM
the network coverage is shit im only 100 meters away from a vodafone store where i got my new phone and i can't get coverage... not to mention my new phone is now not working and had to be sent away for repairs.... and i paid my first bill... after that i have not recived another bill it has been 4 months they have not called not texted not cut me off they don't want my money...
i left telstra because of there bad service now im with vodafone i get BAD SERVICE AND BAD COVERAGE is there a telco out there that will look after its customers??????? mabye we should all donate money and build owe own!!!!!!
5 Jan 2011 09:09:15 AM: Have you validated your email address with them? Bills are by email, they send you an initial email which you need to validate so that they can confirm the email address for future bills.