Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10765 Someone from NSW thinks vodafone is 1000000% at 5 Jan 2011 08:32:56 PM
My move to Vodafone from another carrier occurred when this other carrier continuously stuffed me around when it came to receiving the new iPhone 4g. I happily changed to Vodafone yet after only a matter of weeks my brand spanking new iPhone 4g started experiencing problems. Calls constantly dropping out (important calls may I add to clients etc), poor network coverage in areas that one would assume coverage would be wonderful and last but certainly not least... The slow, painful internet. I don't think it is fair to pay around $80 a month, or ANY amount, for services that I do not receive. Not only are we in the 21st Century, we are in an era where these issues should no longer be issues. Time to step up your game Vodafone, because I can assure you in no time at all will your customers be flocking to the other major phone companies.