Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10870 Someone from NSW thinks vodafone is DISGRACEFUL at 6 Jan 2011 11:04:59 AM
Well Vodafone tried to contact me on the phone that doesn't work idiots but finally rang me on home phone we have signed up 3 new contracts not knowing of the problems with the network approx 6 weeks ago we can never get on internet calls continually drop out can't get range at home just a disgrace then i emailed them they have emailed back they won't let us out of contracts because all they have to be sure of is that it works at our home address so subject is resolved hello it doesn't work that's why i say to contact on HOUSE Phone because mobile doesn't work at home they are idiots and we are so angry we work on the Sydney Railway and i am very uncomfortable not having a phone that i can ring for help on if needed god help Vodafone if someone gets hurt and can't ring for help because of their network don't sign poor new customers up without telling them we have been sucked it and now we are treated terrible by the customer service people and the shop the phones were bought from SHAME on you Vodafone also i am making sure i tell everyone i can about not signing up with Vodafone and so is my son and Husband and the rail Network is a place to tell alot of people they don't want to do the right thing and let us out so what else to do but stop as many people as possible signing up with them and save them the anguish