26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11043 Someone from NSW thinks vodafone is an ageing three legged donkey with one eye and herpes. at 7 Jan 2011 09:48:20 AM
I work in a major city and am lucky to be able to get any kind of signal unless i am several stories up, out in the open and with my phone in some kind of gymnastic balance beam pose. I live ten minutes away and the reception is marginaly better, i only have to select the function and then set the phone on the coffee table for 30 or more seconds to get it to work, which it does....... sometimes. Seriously, i am paying for this? Vodafone are slightly better than the other company starting with T, which cost me $1,500 to get out of that contract to jump to Vodafail :(
7 Jan 2011 09:55:34 AM: You should try the other company starting the "T"
7 Jan 2011 04:30:27 PM: I did and they were as bad if not worse, hence the $1,500 to get out of the contract.