Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11048 Someone from NSW thinks vodafone is DISGUSTING at 7 Jan 2011 10:14:31 AM
Have a Nokia E71, my plan ends in July, wish it ended soon because I cannot afford to pay the fee to cancel my contract! I used to get excellent reception in and around my home, but now I am lucky to get 1 bar of reception! I can hardly ever access the internet (for which I am paying money for) and find that calls drop out for no reason. I live in Newcastle, this shouldn't be happening!
Receiving MMS msgs never happens - my friends send me pictures of their kiddies and they think I'm being rude when I don't reply - instead I have to inform them that Vodafone are pathetic!
Also just recently went on holidays up north and along the Pacific Highway was lucky to get reception 4/5 times in a 4 hour trip (even when I did get reception I only got it for 1/2minutes)... When I reached my holiday destination I had absolutely no reception (even tho Optus & Telstra had full reception).
Vodafones service is disgusting, they screwed up one of my bills a couple of moths ago and I had to get someone to call me back as the Indian on the phone had absolutely no idea what I was calling about and I could hardly understand what she was saying to me.... Altho she kept thanking me for my call (im guessing these are replies straight from a piece of paper)!
VODAFONE HAS GONE TOTALLY DOWN HILL IN THE LAST 3 MONTHS (IN PARTICULAR)
NEVER AGAIN WILL I SIGN WITH THEM AND I ACTUALLY FEEL SICK EVERYTIME I WALK PAST THE VODAFONE SHOP AND PPL R SIGNING NEW CONTRACTS AND HAVE NO IDEA WHAT THEY ARE GETTING THEMSELVES INTO!
Receiving MMS msgs never happens - my friends send me pictures of their kiddies and they think I'm being rude when I don't reply - instead I have to inform them that Vodafone are pathetic!
Also just recently went on holidays up north and along the Pacific Highway was lucky to get reception 4/5 times in a 4 hour trip (even when I did get reception I only got it for 1/2minutes)... When I reached my holiday destination I had absolutely no reception (even tho Optus & Telstra had full reception).
Vodafones service is disgusting, they screwed up one of my bills a couple of moths ago and I had to get someone to call me back as the Indian on the phone had absolutely no idea what I was calling about and I could hardly understand what she was saying to me.... Altho she kept thanking me for my call (im guessing these are replies straight from a piece of paper)!
VODAFONE HAS GONE TOTALLY DOWN HILL IN THE LAST 3 MONTHS (IN PARTICULAR)
NEVER AGAIN WILL I SIGN WITH THEM AND I ACTUALLY FEEL SICK EVERYTIME I WALK PAST THE VODAFONE SHOP AND PPL R SIGNING NEW CONTRACTS AND HAVE NO IDEA WHAT THEY ARE GETTING THEMSELVES INTO!
oh also does any1 else sometimes not get reception then have to turn their phone on and off to try and get some?