Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11106 Someone from VIC thinks vodafone is superfail at 7 Jan 2011 03:16:44 PM
using vodafone mobile broadband for 6 months in thornbury, northern suburbs of melbourne. Frequent disconnects (within 2mins constantly!) regular ip address conflicts (overloaded network) signal strength has never been better than 'poor' or 'very poor'. Vodafone Mobile Connect software is terribly buggy, constant RAS errors preventing reconnection until i restart the computer. Unplugging the modem and reconnecting it sometimes solves the ras errors and allows me to connect, but often the VMC software cannot find the device at all and prevents the computer from being restarted (endless loop at the Vista shutdown screen until BSOD) until i hit the reset button. Its been nothing but an exercise in frustration for months, and is the most pathetic excuse for a service i have ever encountered in the telecommunications industry. Id rather be on dialup its substantially more reliable, nuff said. My connection has dropped three times in the time its taken me to write this.