Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11121 Someone from ACT thinks vodafone is worst ever at 7 Jan 2011 04:32:57 PM
Just found out that I couldn't make outgoing calls or receive incoming calls(all diverted to the voicemail). No wonder my phone has been stayed silenced for a few days. But strangely the signal strength shown on the fone is with full bars.
Called the customer service, waited for about 35 mins, and hung up the call - srsly I got a life, I wont be able to stay over the fone for that much that that I could do loads of stuff.
There are heaps of onging issues with my fone, slow internet browsing (could not load a complete webpage at all, always stuck at 60%. and then fone died), low battery life (I assume this is with the fone manufacturer, but still, the fone sucks, why were they in the market at the first place anyway, QA check must have failed). And no flexible option (I asked to upgrade my existing plan to a more expansive one 6 days after I signed up this one, but they refused saying I either pay out the 23 months before i start a new contract or have my fone for a service).
I will never sign up vodafone again. This is the biggest mistake ever I made (stayed with 3 for 6 years never had a single issue.)
DONT EVER SIGN UP WITH VODAFONE THEY ARE EVIL!
DONT EVER SIGN UP WITH VODAFONE THEY ARE EVIL!
Called the customer service, waited for about 35 mins, and hung up the call - srsly I got a life, I wont be able to stay over the fone for that much that that I could do loads of stuff.
There are heaps of onging issues with my fone, slow internet browsing (could not load a complete webpage at all, always stuck at 60%. and then fone died), low battery life (I assume this is with the fone manufacturer, but still, the fone sucks, why were they in the market at the first place anyway, QA check must have failed). And no flexible option (I asked to upgrade my existing plan to a more expansive one 6 days after I signed up this one, but they refused saying I either pay out the 23 months before i start a new contract or have my fone for a service).
I will never sign up vodafone again. This is the biggest mistake ever I made (stayed with 3 for 6 years never had a single issue.)
DONT EVER SIGN UP WITH VODAFONE THEY ARE EVIL!
DONT EVER SIGN UP WITH VODAFONE THEY ARE EVIL!
7 Jan 2011 05:59:50 PM: Not so much evil, just play the stalling game, keep buying time, even if they have to give you stuff to keep you, they will
7 Jan 2011 09:03:07 PM: as recommended by the TIO themselves your gonna have to just wait your turn and wait on hold, there is a call back option, no you do not have to wait on the phone
16 Jan 2011 01:35:51 PM: Voodoofone!