Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11149 Someone from QLD thinks vodafone is shit house at 7 Jan 2011 08:47:55 PM
was in the middle of surfers paradise at midnight and i couldnt even make a call to my friend. we got separated a few hours earlier and i was meant to stay at a hotel with him and some friends in a hotel. i couldnt call to find out which hotel so long story short i ended up catching a cab back to my house in brisbane which cost $200. i sent multiple texts that my friend received the next day. FML
7 Jan 2011 09:46:15 PM: i went to a house party where i stayed the night and was going to call my aunt in the morning to come and get me as i didnt know anyone at the house except one person who was really sick and still in bed and i could NOT get any reception, everyone was asleep i had no idea what to do, in the end i crept out and found there house phone, hope they dont mind a mobile call lol. but thats rediculous i mean what if they didnt have a house phone i would of had to call a cab...but o yeah...no phone. UGH. i probably would of had to walk home lol
8 Jan 2011 07:33:58 AM: Your aunty surely wouldnt have a home phone would she or is your aunt like you, living on pension who charges her optus mobile with $30 credit every 6 months.