Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11217 Someone from NSW thinks vodafone is providing a "service" as effectively as an armless waiter at 8 Jan 2011 02:55:06 PM
Literally no more than 5 minutes ago, I was sitting on my couch and my phone alerts me that I have a voice mail, which I find interesting considering my phone didn't even ring. The real kicker is that my reception was showing I had full bars! If I can't even receive phone calls, why on earth do I have a mobile phone. It is not my iphone either, as I only updated to the latest software on itunes yesterday. All my friends and family have pretty much given up calling me coz they can never get through so I resort to communicating via facebook. What's even worse is I'm currently looking for a job, and how confident do you think I am that prospective employers will be able to successfully reach me on my phone? Yea not so much...vodafail of epic proportions. Don't even start me on the effectiveness of my 3 mobile broadband dongle, I'll leave that for another day and another website. Piper Alderman, I look forward to hearing from you!