Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11260 Someone from QLD thinks vodafone is run by liars at 8 Jan 2011 11:48:54 PM
i was a vodafone store manager until the merger with 3 when i was made redundant along with hundreds of other employees. the area surrounding my store had pretty shit coverage however i was constantly told by higher ups that new towers are almost finished in the area and that coverage would improve greatly. so i told this to my staff and customers thinking it was true and we signed up a lot of customers. these towers were never built during the next 2 years before i left and i had a lot of angry customers coming into the store calling me a liar. i felt bad because i screwed a fair few people over and ended up costing them money to cancel their contracts (i did manage to get a few cancelled for no charge thanks to tio lol) anyway the main point i want to get across is that most of the time the store staff are getting told info that is not correct and passing it onto customers thinking they are doing the right thing, so go easy on them its probably not their fault if they b.s you.
9 Jan 2011 10:26:48 AM: I think you are probably right, psychopaths generally treat everyone abusively, and are not honest to some but not to others. VF appears to have quite cynically done this. Abused customers and employees. I was happy with them until the network and accounting errors started.