Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11456 Someone from NSW thinks vodafone is Its own category of Fail at 9 Jan 2011 04:20:07 PM
Before I changed to Vodafone, I checked to make sure I had reception at home and work (Im a train driver so having a phone is pretty important). Looked good according to their maps.
What a load of Bull. If I stand on one leg facing east and pray to the phone gods I might be lucky to get 1 bar of reception, and if I want to use mobile data at Central then I am dreaming, takes FOREVER and constantly drops out. What phone company doesnt have phone call reception in the centre of the city.
I needed to phone our security team up last night to get urgent help for an unconscious passenger, and behold the phone took 3 attempts to get connected and then, when it finally did without dropping out I only got 2 words out.
This has got to be the worst phone company for reception. Pretty sure Vodafone must work on the idea that everyone doesnt move more then 20cm from a reception tower!
What a load of Bull. If I stand on one leg facing east and pray to the phone gods I might be lucky to get 1 bar of reception, and if I want to use mobile data at Central then I am dreaming, takes FOREVER and constantly drops out. What phone company doesnt have phone call reception in the centre of the city.
I needed to phone our security team up last night to get urgent help for an unconscious passenger, and behold the phone took 3 attempts to get connected and then, when it finally did without dropping out I only got 2 words out.
This has got to be the worst phone company for reception. Pretty sure Vodafone must work on the idea that everyone doesnt move more then 20cm from a reception tower!