Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11459 Someone from NSW thinks vodafone is sunk in arrogance at 9 Jan 2011 04:22:10 PM
Not going to complain, my nerves are far too important for this to remember again, but hey after all what has happened no authority at Vodafone has come forward with a public speech over any media, to personally explain
- what are the issues,
- how they are going to solve them,
- how long will it take
- how they will compensate for their customers' losses
- how people can seek compensations, what are the policies
- do I need to continue this list? Really...
No one has publicly apologised for all the caused distress just as a matter of courtesy to the customers that
- PAY THEIR IDIOTIC, PUMPED UP WAGES
- KEEP THEIR RIDICULOUS BUSINESS RUNNING
- what are the issues,
- how they are going to solve them,
- how long will it take
- how they will compensate for their customers' losses
- how people can seek compensations, what are the policies
- do I need to continue this list? Really...
No one has publicly apologised for all the caused distress just as a matter of courtesy to the customers that
- PAY THEIR IDIOTIC, PUMPED UP WAGES
- KEEP THEIR RIDICULOUS BUSINESS RUNNING
Isn't it really strange that it is the customers responsibility to get a bill corrected where the company is in error.
Consumers should be able to bill for their time.