Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11545 Someone from NSW thinks vodafone is about as good as a nun in a brothel at 9 Jan 2011 08:08:07 PM
ive been with vodafone for 5 years now never had a major drama until the last 2 months. im using prepaid and for starters i get over charged for my calls and msg's especially when i recieve the "low credit" msg. My "free" data isnt used until my actually credit runs out so if want to check my emails i get charged for the data usage even though 4 times ive been to 3 different voda shops and to get it looked into and get told the same rubbish.
Ive called numorus times to the call centres, waste of time.
And like everybody else my reception is crap at the best of times and 3G basically doesnt exsist anymore.
Vodafone, advice: get ya stuff fixed, dont leave everybody in the dark and most of all dont have your friggin call centres overseas. Youve lost a customer.
Ive called numorus times to the call centres, waste of time.
And like everybody else my reception is crap at the best of times and 3G basically doesnt exsist anymore.
Vodafone, advice: get ya stuff fixed, dont leave everybody in the dark and most of all dont have your friggin call centres overseas. Youve lost a customer.