Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12405 Someone from NSW thinks vodafone is Nearly cost me my job at 13 Jan 2011 07:15:11 AM
I have just been through hell in my job over the past few days when I had looked to postpone a client meeting 3 hours before it was due to occur. I left a voicemail and then followed it up with a text message and then another voicemail. I received a voicemail back after my first voicemail that indicated that they had recived my message but in fact were confirming another communication via email from earlier in the day. The voicemails and txt message were not received until an hour after the meeting was due to occur and all hell broke loose when I wasn't there. Moral of the story, make sure you actually speak to people in business when you need to make changes. Mind you that day I had had over ten calls drop out whilst I stood still. This company is a joke and needs to have its license revoked.