Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12740 Someone from NSW thinks vodafone is completely abysmal at 16 Jan 2011 07:24:35 AM
HAVE MOBILE BROADBAND SHOULD BE IMMOBILE BROADBAND, WHEN I EVER FOUND A DECENT RECEPTION SPOT I WAS TOO SCARED TO MOVE IN CASE I LOST IT. SIGNED A 2 YEAR CONTRACT CANNOT WAIT TILL APRIL 2011 WHEN IT ENDS. LAST 8 MONTHS THINK I USED IT 3 TIMES. VODAFONE YOU WILL NEVER SEE ME AGAIN
16 Jan 2011 07:58:57 AM: Story of my life
16 Jan 2011 02:48:11 PM: I feel your pain - I lose it without moving. April 2011 will be here soon. I have to wait until November. They gave me a 12 month contract after I complained about degraded network coverage on my then current three contract. They said oh move to vodafone and all your problems will be fixed. Yeah right. Now have to wait until November 2011. Lying sods!