Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12950 Someone from QLD thinks vodafone is everything at 18 Jan 2011 06:43:18 PM
I got a new htc phone and now when im on calls my phone drops out also alot of sms fails and i have to resend again and again. the other thing is internet on my phone use to be good but now it keeps freezing! i was happy until they joint with 3 i was planning to get my partner to join cause they were good now im not, even i want out. at this moment im calling for the third time on 1555 to complain ive been calling for 1 hour now thats the total. on the 1st attempt i eneded up speaking to somebody calling for there friend mick from nsw. im getting really sick of this like i said its been ever since they joint with 3 which was always a crap service in general im wondering what happened to good old vodafone. still ringing!!!!!!!!!!!!!!!! i have now had time to cook my dinner eat my dinner wash my dishes my make lunch for tomorrow and now about to eat desert!!!!!!!!!!!!
18 Jan 2011 06:59:48 PM: We need your time on hold data in the On Hold Again? tab at the top of the page, also check out the How To Complain tab for your next actions!!!