Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13339 Someone from NSW thinks vodafone is Not happy jan at 21 Jan 2011 07:41:16 AM
I have next to no reception now most places, i cant call or recieve calls from family and friends because reception is so poor the calls constanly disconnect - and despite emailing vodafone with my complaints and trying to call ive had no help - i was however told to get a new sim card - despite already being given 2 new ones......basically im paying for a service that doesnt exist. I have been with vodafone for many years but now i just wish i wasnt.
Vodafone you had best pull your socks up and get cracking on all these problems - or you will fond yourself wth zero customers. I myself wish to be with another provider now.