Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14842 Someone from QLD thinks vodafone is Extreme Fail at 28 Jan 2011 03:59:16 PM
Where to start? Network is slow and drops out most of the time...especially in my area (Rothwell QLD). The texts I receive from Voda offering free calls and text messages and what not, but as soon as I top up I don't receive anything. I thought it was just my number but my partner is also with Vodafone and he has the exact same problem. Everytime I contact Vodafone service, not only is Lara annoying but the hold time is ridiculous. The last time I rang, it took me 2 days to get through. My friends and family are never able to contact me because when they call, it goes straight to voicemail even though the phone is not switched off. My mobile broadband was a waste of money as it's extreeeeeeeeeemely slow and I have to be sitting in a certain area in order for it to work. I have had it up to my eyeballs with Vodafone, it's definitely made me consider changing to another network.
29 Jan 2011 08:33:38 PM: Go buy a $2 Optus SIM then, what are you waiting for?