Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1489 Someone from NSW thinks vodafone is irresponsible at 24 Dec 2010 05:37:25 AM
This is actually a dangerous situation.
Imagine if there was a real emergency, small or large scale.
Then we'd see the real repercussions.
Imagine if there was a real emergency, small or large scale.
Then we'd see the real repercussions.
24 Dec 2010 07:47:26 AM: There are emergency situations everyday !!!, they dont have to be large scale to make a significant impact on you life. The simple act of telling your loved one that you will be home later than usual, AND CANT DUE TO NO NETWORK!!! has stress on everyone thinking that you have been killed or injured. Does the public need this level of stress and humiliation placed on their everyday lives. VODAFONE or VHA what ever you call yourselves these day, open your wallets and start spending some real money, no just band aid fixes
24 Dec 2010 04:25:18 PM: Although contacting a loved one wouldn't be possible if you didn't have proper network reception; in terms of a large scale emergency (life-threatening), you can dial 112 and your phone would use any network (voda or not) to connect you to authorities.
27 Dec 2010 12:20:48 PM: what about all our doctors and ambo's and firey's on call? if my service goes straight to voicemail half the time how are they sposed to be contacted in an emergency???