Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16799 Someone from NSW thinks vodafone is Extreme FAILURE at 15 Apr 2011 10:08:42 AM
I've moved from Adelaide to Sydney metro. You would think I would have less drop outs in Sydney then in Adelaide. WRONG - I have had more drop outs in metro Sydney then ever before. Vodafone should never have existed, I have wasted so much money being on this contract. I only joined because at the time they had the Blackberry Storm. If only I knew the heart ache it would have caused me, I definatly would not have signed up. This is also my 4th Blackberry in a year. The amount of times I've had application errors, in which I have lost so much important information and times I've had to have my Blackberry repaired. The stores set up arent that customer friendly either. Standing where ever you can see a spot and the amount of times other customers push in. It's ridiculous. I cant wait till my contract is over because BYE BYE and FAREWELL FOREVER VODAFONE. I will constantly not recommend you to everyone I know. Waste of a phone provider / service.