Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16950 Someone from SA thinks vodafone is what connections?? at 24 Apr 2011 05:19:29 PM
4 days now with not just slow, but intermittent internet connection. I can see on the pocket wifi that I use that the 3G network isn't connecting for more than 10 seconds out of every 5 minutes.
Sent an email querying any known issues (because heavens forbid they publish on their site that there's a problem) and was told that I need to call. I've called before, seriously not worth the 40 cents - anyone who understands the problem doesn't care about a solution.
BTW....according to their website there WAS a problem, but only lasting 2 hours on 18/04 and only in rurual SA. Hmmmmmm.....I'm in Adelaide, and it's been 4 days. Who writes their releases - same people who draft political promises?
Sent an email querying any known issues (because heavens forbid they publish on their site that there's a problem) and was told that I need to call. I've called before, seriously not worth the 40 cents - anyone who understands the problem doesn't care about a solution.
BTW....according to their website there WAS a problem, but only lasting 2 hours on 18/04 and only in rurual SA. Hmmmmmm.....I'm in Adelaide, and it's been 4 days. Who writes their releases - same people who draft political promises?